Terms & Conditions

1. The Service

VC Field Assistant is a web-based software platform for venture investors, angels, and founders to:

• record and transcribe meetings in the browser;
• generate and update company analyses and KPI timelines;
• collaborate through notes, Q&A, and shared workspace content;
• integrate via API and MCP (where enabled on your plan).

We may modify, suspend, or discontinue features with reasonable notice where practicable. Beta and early-access features may be incomplete or change without notice.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter a binding contract.
• You must provide accurate registration information and keep credentials secure.
• Email verification is required for email/password accounts.
• You are responsible for all activity under your account.
• Sign-up may require an invite or access code during private beta.

3. Workspaces, roles, and collaboration

• A workspace belongs to an organization or individual and contains companies, meetings, analyses, and members.
• Roles include investor and founder with different permissions.
• Workspace admins may invite members, manage billing (where applicable), and configure defaults.
• You control sharing settings for analyses and meetings (org-wide, private, or restricted). You are responsible for configuring access appropriately and for obtaining consent from meeting participants where required by law.

4. Acceptable use

You agree not to:

• upload unlawful, defamatory, or infringing content;
• upload highly sensitive personal data not necessary for the Service (e.g. national ID numbers, health data, full bank details);
• attempt to bypass security, scrape the Service abusively, or probe other users' data;
• reverse engineer the Service except where permitted by mandatory law;
• use the Service to build a competing product using unauthorized access to our systems;
• resell or sublicense the Service without our written consent.

We may suspend or terminate access for material breach.

5. Your content and intellectual property

5.1 Your content

You retain ownership of content you upload ("Customer Content"). You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide and operate the Service (including AI processing you request).

5.2 Our IP

The Service, software, branding, and documentation are owned by us or our licensors. These Terms do not grant you any rights except the limited right to use the Service as intended.

5.3 AI-generated output

Summaries, analyses, and other AI outputs are provided for informational purposes only. They may contain errors or omissions. You must verify important facts before making investment or business decisions. We disclaim liability for decisions based on AI output.

5.4 Feedback

If you provide feedback or suggestions, we may use them without obligation or compensation.

6. Plans, billing, and trials

6.1 Plans

Plans may include Founder (free), Angel, and VC Team tiers with different company limits, seat counts, analysis quotas, and features. Current plan details are shown in the app and on our pricing page.

6.2 Free trial

Eligible paid plans include a 30-day free trial unless otherwise stated at sign-up. During the trial you can use the included features without being charged for the subscription. If you do not cancel before the trial ends, your paid subscription starts automatically at the then-current price shown at checkout.

6.3 Paid subscriptions

• Paid plans are billed via Stripe (web checkout or customer portal).
• Prices are shown excluding VAT unless stated otherwise; applicable VAT is added for Swedish/EU customers where required.
• Subscriptions renew automatically until cancelled through the billing portal or by contacting us.
• VC Team and similar seat-based plans bill per active seat as defined in the product.

6.4 Credits and add-ons

We may offer meeting credits, company add-ons, or promotional allowances. One-time purchases are fulfilled when payment succeeds unless otherwise stated.

6.5 Refunds

Unless mandatory consumer law provides otherwise:

• If you cancel during an active free trial, you will not be charged for that subscription period.
• Subscription fees are otherwise non-refundable for the current billing period once charged.
• One-time purchases (e.g. meeting credits) are non-refundable once fulfilled.
• If the Service is materially unavailable due to our fault, contact us for a proportional credit or extension.

EU consumers may have statutory withdrawal rights for distance contracts; digital services begun with your consent may limit those rights as permitted by law.

6.6 Non-payment

We may suspend paid features if payment fails after reasonable notice.

7. Data export

You may request an export of your workspace data as described in our Privacy Policy. We will make reasonable efforts to provide exports in a timely manner.

8. API and MCP

Where your plan includes API or MCP access:

• you must keep access tokens confidential;
• automated access is subject to rate limits and fair use;
• OAuth-connected third-party clients act on your behalf within granted scopes;
• we may revoke tokens that pose a security risk.

API use is subject to these Terms and any separate API documentation we publish.

9. Privacy and analytics

Our Privacy Policy describes how we process personal data, including use of Google Analytics. It forms part of these Terms.

10. Confidentiality

Customer Content may include confidential business information. We treat it as confidential and access it only as needed to operate the Service, support you, or comply with law. You are responsible for marking and sharing content appropriately within your workspace.

11. Third-party services

The Service integrates with third parties (Google, Stripe, AI providers, email, analytics). Their terms may apply to your use of those integrations. We are not responsible for third-party services outside our control.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted or error-free operation, or that AI output is accurate, complete, or current.

13. Limitation of liability

To the maximum extent permitted by applicable law:

• we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill;
• our total liability for any claim arising from these Terms or the Service is limited to the greater of (a) amounts you paid us in the 12 months before the claim, or (b) SEK 1,000.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under Swedish law.

14. Indemnity

You agree to indemnify and hold us harmless from claims arising from your Customer Content, your use of the Service, or your violation of these Terms or applicable law, except where caused by our gross negligence or willful misconduct.

15. Term and termination

• You may stop using the Service at any time.
• You may request account deletion as described in the Privacy Policy.
• We may terminate or suspend your access for breach, legal requirement, or prolonged inactivity, with notice where reasonable.
• Upon termination, your right to access the Service ends. Provisions that by nature should survive (IP, liability limits, governing law) survive.

16. Governing law and disputes

These Terms are governed by Swedish law, without regard to conflict-of-law rules.

Disputes shall be resolved by the general courts of Sweden, with Luleå District Court as first instance, unless mandatory consumer protection law provides otherwise.

17. Changes to Terms

We may update these Terms. We will post the new version and update the "Last updated" date. Material changes affecting paid subscribers will be notified with reasonable advance notice. Continued use after the effective date constitutes acceptance.

18. Contact

Scaleup Advisor
Värnpliktsgatan 15
97443 Luleå, Sweden
Email: marcus@vcfieldassistant.com
Org. no.: 740516-9033

See also our Privacy Policy.